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Privacy policy.

Version: 2.1Updated: 15 Oct 2023Status: Active

At Planns, we believe privacy is a fundamental right, not an optional setting. This policy details how we handle the personal information we collect when you use our platform.

01. Data we collect

We collect the minimum amount of data necessary to operate the service. This includes:

  • Account data: If you register, we store your email and username. We don't require a real name.
  • Usage data: Information about how you interact with the platform (saved plans, searches) to improve your experience locally.
  • Technical data: IP address, browser type and device for security and optimisation purposes.

02. How we use your data

We use your information exclusively for:

A

Providing and maintaining the operational service.

B

Personalising your experience (e.g. saving your plans).

C

Detecting and preventing fraud or system abuse.

D

Communicating with you (only if you have given explicit consent).

03. Cookies and technologies

We use essential cookies to maintain your session and preferences. Analytics cookies and external content (videos and social media posts) are only switched on with your consent, which you can withdraw at any time under “Cookie settings” in the footer.

For more technical details, see our Cookie Policy.

04. Sharing data

We never sell your data to third parties.

We only share information with essential service providers (hosting, database) who are contractually required to protect your data under European standards (GDPR).

05. Your rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your data ("Right to be forgotten").
  • Object to the processing of your data.
  • Data portability.

06. Data retention

We retain your data only while your account is active or as necessary to comply with legal obligations. If you delete your account, your personal data is removed from our active servers immediately.

07. Contact

For any questions about privacy or to exercise your rights, contact our Data Protection Officer:

info@planns.city

Planns
Barcelona, Spain